From July 31st to August 1st, 2013, experts from the Mayor's Quality Awards Review Group conducted a period of time for Changchai according to the requirements of the "Changzhou City Mayors Quality Award Management Measures" and the "Changzhou Mayors Quality Award Evaluation Rules." Two days of on-site review work. Changchai Company's departments fully and systematically reported the excellent performance management to the assessment team, introduced the company's improvement cases, and received on-site inspections to listen to the site's technical review comments and suggestions.
In 2013, Changzhou City organized the first Mayor's Quality Award selection activity to encourage and guide all walks of life to establish a quality concept for excellence, promote scientific, advanced and applicable quality management methods, and continuously improve the quality management level of the company. Changchai Company applied for the selection of the first Mayor Quality Award, and was successfully awarded. At the first meeting of the review, Xue Guojun, Chairman of Changchai Company, stated that as a permanent enterprise of the century-old company, quality work has always been at the forefront of the industry in the country. Total quality management was introduced in the 1970s and the country was acquired in the 1980s. The Quality Management Award and the Gold Award for Product Quality have, over the years, contributed to the local economy of the province and the city and have maintained an excellent tradition in quality management. He indicated that he hopes to pass audits to further improve the quality management level of Changchai, and in particular hopes that the audit team will pass the review, which will enable the company to raise the bar in terms of excellence in performance management.
The expert group conducted two-day on-site audits for the three teams and conducted a comprehensive review of marketing, customer service, human resources, finance, information, procurement, equipment, technology, R&D, manufacturing, and quality management, and held high-level Leadership seminars, middle-level cadre discussions, and mass symposiums were organized to organize employee exams for excellence performance management. At the last meeting in the afternoon of August 1, the expert review team put forward an audit opinion, stating that Changchai had five major advantages in quality management and also put forward three aspects that could be improved. The audit team gave a high evaluation of the company's management, quality system, etc. It is believed that the company has a complete strategy formulation process, focusing on R&D and innovation, complete information systems, distinctive features of customers and markets, and emphasis on product quality improvement and social responsibility. The audit team also provided valuable opinions and suggestions on procurement, customer satisfaction surveys, and industry comparisons.
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